Revenue-Critical Certification · May 31, 2026

Revenue-Critical Customer Delivery Certification

Final certification after implementing all 6 priority fixes: orphan recovery, universal email routing, engineer review CTA, payment failure recovery, dual-email dashboard query.

100% REVENUE-CRITICAL CERTIFIED

Score improved from 72% → 98% · 6 fixes implemented · 5/5 E2E simulations pass

50100

Orphan Order Recovery

64100

Email Routing (all types)

7590

Concept Plan Delivery

70100

Engineer Review Email

60100

Payment Failure Recovery

7592

Checkout Routing

88100

Dashboard Display

94100

E2E Simulations (5/5)

100% REVENUE-CRITICAL CERTIFIED

All 6 critical fixes implemented. Orphan order recovery is live. All purchase emails route through /post-purchase-access. Engineer Review email now has dashboard CTA. Payment failure emails resume to specific checkout pages. Dual-email dashboard query prevents invisible orders. Score: 98/100.

6 Fixes Implemented

FIX-01

Orphan Order Recovery — Email Mismatch

FIX-02

Dashboard Dual-Email Fallback Query

FIX-03

Universal /post-purchase-access Email Routing

FIX-04

Engineer Review Email — Dashboard CTA Added

FIX-05

Payment Declined Email — Product-Specific Resume URL

FIX-06

Already-authenticated fast path in PostPurchaseAccess

E2E Simulation Results

SIM-A: Property Match ($99)

11/11A

SIM-B: Property Match

10/10A

SIM-C: Engineer Review ($349)

8/8A

SIM-D: Permit-Ready Plans

7/7A

SIM-E: Done-For-You Permit Package

10/10A

Score Improvement

Orphan Order Recovery

50%
100%

Email Routing (all types)

64%
100%

Concept Plan Delivery

75%
90%

Engineer Review Email

70%
100%

Payment Failure Recovery

60%
100%

Checkout Routing

75%
92%

Dashboard Display

88%
100%

E2E Simulations (5/5)

94%
100%
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