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Data Deletion Request

You have the right to request deletion of your personal data. We'll process your request within 30 days.

Your Rights

  • CCPA (California) — Right to delete personal information we've collected about you.
  • GDPR (EU/UK) — Right to erasure ("right to be forgotten") under Article 17.
  • All Users — We honor deletion requests regardless of your location.

What Gets Deleted

  • Name and email address
  • Property address and details
  • Quiz and assessment responses
  • Account and login data
  • Marketing preferences
  • Download history

What We Retain

We are required by law to retain certain records, including transaction records and purchase history, for up to 7 years for tax and legal compliance. This data is anonymized where possible.

Contact Us Directly

Prefer to email? Reach our privacy team at:

privacy@quiplans.com

Submit Your Request

Use the email address associated with your QuiPlans account or any email you provided to us.

By submitting, you confirm you are the account holder or an authorized representative. We will verify your identity before processing.

What Happens Next

1

Request Received

You'll get an email confirmation within 24 hours acknowledging your request.

2

Identity Verification

We may ask you to verify your identity to protect against unauthorized deletion requests.

3

Data Located & Deleted

We locate all your personal data across our systems and delete it.

4

Confirmation Sent

You'll receive a final email confirming your data has been deleted. Total time: up to 30 days.

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